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1. Service Satisfaction Surveys.

2. New corporate images and support materials.

3. Finding key people.

4. Non-profit status, Articles, By-Laws.

5. Developing and Modernizing personnel policies.

6. Competitive salary surveys.

7. Re-engineering organizations and departments.

8. Facilitating organizational realignment.

9. Turning financial records into decision systems.

10. Purchasing services and analysis of vendors.

11. Just In Time training.

12. Customized training on targeted improvement areas.

13. Managing daily operations with 24-hour on-call service.

14. Facilitating strategic planning.

15. Conflict resolution.

16. Planned cost reduction programs.

17. Preparing job analyses and specifications.

18. Membership development, record management.

19. Marketing plans and pre-opening communication.

20. Constituent communications (e.g. newsletters, Monday Morning Memos).

21. Strategic Communications with press, customers, citizens, elected officials and public agencies.

22. Grant and prospectus writing and fund development.

23. Evaluating the nature and cost of new services and how to roll them out.

24. Planning facilities and estimating costs.

25. Event and project management.

26. Strategic Organizational Assessments.

27. Legislative and regulatory tracking and analysis.